Projects
Business Transformation and Sales Enablement
James provides expertise for designing, developing, and delivering courseware that focuses on Business Transformation and Sales Enablement for Outcome-Based Selling. Courseware is available in both Instructor-Led and E-Learning formats. James has developed courses for Cisco and has delivered Instructor-Led courseware for Tech2000 and Cisco. James currently holds the Cisco Enterprise IT Business Specialist certification.
Business Development and Strategic Direction
James supports organizations for business development to determine new market opportunities and expand business growth. He supported the British Computer Society to expand their presence in the North American market for deploying SFIAPlus and the supporting RoleModel application for deploying SFIAPlus. James has also provided services to Microsoft and Citrix for strategic growth of technology solutions, and learning and certification programs.
Personnel Certification Accreditation - ISO/IEC 17024
James is an Assessor for the American National Standards Institute (ANSI) and works with organizations to accredit their certification programs in accordance with the ISO/IEC 17024 standard for the accreditation of personnel certification programs. James also provides support to organizations to prepare for ISO/IEC 17024 accreditation and to manage their certification programs in accordance with the standard.
IT Skills Frameworks and Strategic Readiness
James provides consulting expertise to large IT organizations to deploy the Skills Framework for the Information Age (SFIA) to determine strategic IT skills readiness for deploying and managing emerging technology solutions. James has published blogs and a white paper on deploying IT skills frameworks. He is currently an Accredited SFIA Consultant through the SFIA Foundation. While working with Bookey Consulting, Inc., James co-authored a white paper entitled Identifying Gaps in Worker Retraining Programs.
James is a member of the Olympic College CIS Advisory Committee to help define IT curriculum for workforce readiness.
Assessment, Testing, and Certification
James provides consulting services for all facets of assessment, testing, and certification. These services include test design, item development, conducting Job Task Analyses, blueprint design, and strategic certification program management for public sector, non-profit, and corporate programs. James currently serves on the Certification Board of Directors for the Linux Foundation, was a founding member of the Performance Testing Council, Inc., and served as its Executive Director (Ex Officio). James’s expertise is performance-based testing.